REMOTE SUPPORT allows the Helpdesk team to connect to your computer to assist you with technical issues.  You will need to download the Remote Support software by following the instructions below.

1. Click the appropriate link to download the Remote Support application (either PC or Mac).

Teamviewer Badge
Teamviewer Badge

2. Run the Remote Support application.

3. Provide the ID number and password displayed on your screen to the Helpdesk agent.

Team Viewer - PC
Team Viewer - Mac

4. The Helpdesk agent will connect to your computer to assist you.