Course Manager

Course Overview

RSCM 689 is a ten week, six credit course with week five being delivered in-residence.  The workload is the equivalent of taking one 3-credit online elective plus one 3-credit in-residence elective at the same time.

The perception that supply chain management (SCM) is critical to organizational performance is growing stronger. This is reflective of current challenges in the supply chain environment (e.g. greater complexity and exposure to risk, rising oil prices, continuing labour shortages, increasing environmental awareness) and strategic supply chain opportunities (such as global expansion, adoption of information technology, mass customization, and postponement of production or movement). Supply chain integration of critical functions (logistics, marketing, operations, purchasing) and institutions (retailers, manufacturers, logistics service providers) is required to expand global reach and improve supply chain performance.

This in-residence elective focuses on various tools, techniques, and approaches for SCM, with supply chain integration as an underlying theme. It also looks at the practical application of technology and close collaboration, which are key components in SCM. You will study a variety of supply chain contexts: e.g. for-profit versus not-for-profit (NFP); humanitarian logistics along with the role of SCM in the production and distribution of goods, services, and information. The program includes a special focus on SCM in the services context.

SCM involves strategically managing flows of goods, services and knowledge, along with relationships within and among organizations, to achieve or support enterprise objectives. The goal of this course is for participants to understand the big picture of SCM, apply analytical tools, and make recommendations for supply chain performance improvement. You will also study alternative perspectives on logistics vis-à-vis SCM, which define the breadth and depth of SCM. Concepts and topics addressed in the course include supply chain mapping, the balanced scorecard, the supply chain operations reference (SCOR) model, tools for cycle time reduction, information sharing, relationship building, systems technology and risk management. The course combines interactive lectures with case studies and other group-based learning activities.

Course Objectives

At the end of this residential elective you will be able to demonstrate the following:

  • Knowledge of various approaches to SCM
  • Understanding of recent trends in SCM
  • Ability to apply leading tools and techniques for effective SCM
  • Appreciation of SCM in a variety of contexts

Course Outline

Students will be required to participate in online discussions during weeks one to three and six to nine. Week four is set aside for development of the assignment proposal, and week ten is set aside for finalizing the assignment. A group project is to be completed during the in-residence week (week five).