Helen Lam, PhD, CHRP

Helen Lam joined the Centre for Innovative Management (today part of the Faculty of Business) in August 2000 after completing her PhD program in Industrial Relations / Human Resource Management (HRM) at the University of Alberta. Her prior teaching experience includes coaching for the Centre, teaching HRM courses at the University of Alberta, and tutoring Industrial Relations courses for the undergraduate program at Athabasca University.

Helen also brought with her twelve years of HRM work experience obtained both overseas and in Canada. Before she entered the PhD program, she had worked for government departments, a large public utility company and a financial institution. She has found the extensive HRM experience very helpful in bridging the gap between theory and practice and especially in interacting with MBA students.

Book
  • Lam, H. (2014).  Essentials of Strategic Human Resource Management & Organizational Behaviour (2nd edition), Toronto, ON; Nelson Education Ltd.

Book Chapters

  • Beckman, T., Lam, H., & Khare, A. (2017). Learning assessment must change in a world of digital “cheats”. In A. Khare, B. Stewart, and R. Schatz (Eds.), Phantom Ex Machina: Digital Disruption’s Role in Business Model Transformation, Switzerland: Springer, (Chapter 14), pp. 211-222.
  • Lam, H. & Khare, A. (2015). Addressing volatility, uncertainty, complexity & ambiguity (VUCA) through insourcing and backshoring.  In O. Mack, A. Khare, A. Kramer, & T. Burgartz (Eds.), Managing in a VUCA World, Switzerland: Springer, (Chapter 9), pp. 141-150.
Journal Publications
  • Lam, H. & Khare, A. (2017). The insourcing and backshoring dilemma: Global economies fight for their share. Journal of Business and Management, 2(1), 50-69.
  • Lam, H. (2016). Social media dilemmas in the employment context. Employee Relations, 38(3), 420-437. [Highly Commended Paper in the 2017 Emerald Literati Network Awards for Excellence.]
  • Harcourt, M, Lam, H. & Croucher R. (2015). The right to manage default rule. Industrial Relations Journal, 46(3), 222-235.
  • Brivot, M., Lam, H. & Gendron, Y. (2014). Digitalization and promotion: An empirical study in a large law firm. British Journal of Management, 25(4), 805-818.
  • De Thierry, E., Lam H., Harcourt, M., Flynn M., and Wood, G. (2014). Defined benefit pension decline: The consequences for organizations and employees. Employee Relations, 36(6), 654-673.
  • Harcourt, M., Lam, H., & Wood, G. (2014). US union revival, minority unionism and inter-union conflict. Journal of Industrial Relations, 56(5), 653-671.
  • Harcourt, M., Lam, H., & Hannay, M. (2013). Employment at will versus just cause dismissal: Applying the due process model of procedural justice. Labor Law Journal, 64(2), 67-85..
  • Hurst, D., Lam, H., & Khare, A. (2013). Internationalizing MBA curriculum through overseas experiential learning courses. Journal of International Business Education, 8, 49-74.
  • Harcourt, M., Hannay, M. & Lam, H. (2012). Distributive justice, employment at will, and just cause dismissal. Journal of Business Ethics, 115(2), 311-325.
  • Harcourt, M. & Lam, H. (2012). Collaboration between unions in a multi-union, non-exclusive bargaining regime: What can Canada learn from New Zealand? International Journal of Employment Studies, 20(2), 5-31.
  • Harcourt, M. & Lam, H. (2012). Interunion conflict in a non-exclusive, non-majority representation regime: New Zealand lessons for union revival in the United States. Advances in Industrial and Labor Relations, 20, 161-187.
  • Harcourt, M. & Lam, H. (2012).  Non-majority union representation conforms to ILO freedom of association principles and (potentially) promotes inter-union collaboration:  New Zealand Lessons for Canada. Dalhousie Law Journal, 34(1), 116-141.
  • Harcourt, M. & Lam, H. (2010).  How much would US union membership Increase under a policy of non-exclusive representation?  Employee Relations, 32(1/2), 89-98.
  • Lam, H. & Khare, A. (2010).  HR’s crucial role for successful CSR. Journal of International Business Ethics, 3(2), 3-15.
  • Lam, H. & Khare, A. (2010). Effective practices for online delivery of quantitative business courses. International Journal on E-learning, 9(2), 229-250.
  • Suddaby, R., Gendron, Y., & Lam. H. (2009). The organizational context of professionalism in accounting. Accounting, Organizations and Society, 34, 409-427.
  • Harcourt, M. & Lam, H. (2008). Compulsory proportional representation: Allaying potential concerns. Working USA: The Journal of Labor and Society, 11, 349-361.
  • Khare, A. & Lam, H. (2008). Assessing student achievement and progress with online examinations: Some pedagogical and technical Issues. International Journal on E-learning, 7(3), 383-402.
  • Harcourt, M., Lam, H., Harcourt, S. & Flynn, M. (2008). Discrimination against immigrants and ethnic minorities in hiring: The effects of unionization. International Journal of Human Resource Management, 19, 98-115
  • Harcourt, M. & Lam, H. (2007). Union certification: A critical analysis and proposed alternative.  Working USA: The Journal of Labor and Society, 10, 327-345.
  • Harcourt, M., & Lam, H. (2007). The impact of workers’ compensation experience-rating on discriminatory hiring practices. Journal of Economic Issues, 16(3), 681-699.
  • Lam, H. & Harcourt, M. (2007). A new approach to resolving the right-to-work ethical dilemma. Journal of Business Ethics, 73, 231-243.
  • Harcourt, M. & Lam, H. (2006). Freedom of association, freedom of contract and the right-to-work debate. Employee Responsibilities and Rights Journal, 18(4), 249-266.
  • Gendron, Y., Suddaby, R., & Lam, H. (2006). An examination of the ethical commitment of professional accountants to auditor independence. Journal of Business Ethics, 64, 169-193.
  • Harcourt, M., Lam, H., & Harcourt, S. (2005). Discrimination practices in hiring: Institutional and rational economic perspectives. International Journal of Human Resource Management, 16, 2113-2132.
  • Harcourt, M., & Lam, H. & Harcourt, S. (2005). Unions and discriminatory hiring: Evidence from New Zealand.  Industrial Relations: A Journal of Economy and Society, 44, 364 – 372.
  • Lam, H., & Harcourt, M. (2003). The use of criminal record in employment decisions: The rights of ex-offenders, employers and the public. Journal of Business Ethics, 47, 237-252.
  • Lam, H., & Devine K. (2001).  Reasonable notice for wrongful dismissal: court versus human resource decisions.  Relations Industrielles/Industrial Relations, 56, 365-393.
  • Lam. H., & Reshef, Y. (1999). Are quality improvement and downsizing compatible? A human resource perspective. Relations Industrielles/Industrial Relations, 54, 727-747. [Also published in Workplace Gazette (Fall 2000), 3, 85-93.]
  • Reshef, Y., & Lam, H. (1999).  Union response to quality improvement initiatives: Factors shaping support and resistance, Journal of Labor Research, 20, 111-131.
  • Lam, H., & Beckman, T. (2017). Bring your own device (BYOD): A blessing or a curse. Presented at Western Academy of Management Conference, Palm Springs, California, US.
  • Beckman, T., Lam, H., & Khare A. (2016). Learning assessment must change in a world of digital “cheats”. Presented at Administrative Sciences Association of Canada Conference, Edmonton, Alberta..
  • Harcourt, M. Lam, H., & Croucher, R. (2016). A new rationale for collective employee representation: Individual bargaining, the right to manage default, and mental heuristics. Presented at Society for the Advancement of Socio-economics, Berkeley, California, US.
  • Harcourt, M, Lam, H., & Croucher, R. (2014). A critique of managerial prerogative and defence of economic democracy: Mental heuristics and behavioural economics. Presented at Society for Heterodox Economics, New South Wales, Australia.
  •  Lam, H., Hurst D., & Khare A. (2012). Overseas experiential learning courses in management programs: Planning, design and impact. Presented at the Administrative Sciences Association of Canada Conference, St. John’s, Newfoundland. Best Paper Award for the Management Education Division.)
  • Harcourt, M. & Lam, H. (2011). Inter-union conflict in a multi-union, non-exclusive bargaining regime: New Zealand lessons for the US. Presented at a poster session at the Labor and Employment Relations Association Conference, Denver, Colorado.
  • Harcourt, M. & Lam, H. (2010). Inter-union conflict in a multi-union, non-exclusive bargaining regime: New Zealand lessons for the US. Presented at Pacific Employment Relations Association, Gold Coast, Queensland, Australia.
    Harcourt, M, & Lam, H. (2010). Collaboration between unions in a multi-union, nonexclusive bargaining regime: What can the U.S. learn from New Zealand? Presented at the International Academy of Management and Business Conference, Madrid, Spain.
  • Lam, H. & Khare, A. (2009).  Overcoming the challenges of teaching online quantitative business courses.  Presented at the conference on Global Business and Economic Development, Bratislava, Slovak Republic.
  • Harcourt, M., & Lam, H. (2008). Compulsory proportional representation: Allaying potential concerns. Presented at the Canadian Industrial Relations Association Conference, Vancouver, British Columbia.
  • Suddaby, R., Gendron, Y. & Lam, H. (2007).  Accounting for Enron: The new organizational context of professional work. Presented at the Canadian Academic Accounting Association Conference, Halifax, Nova Scotia.
  • Harcourt, M. & Lam, H. (2006).  A reconciliation of compulsory and voluntary unionism through worker representation. Presented at the Society for the Advancement of Socio-Economics Conference, Trier, Germany.
  • Harcourt, M, and Lam, H.  (2005). The impact of workers’ compensation experience-rating on discriminatory hiring. Presented at the Society for the Advancement of Socio-Economics Conference, Budapest, Hungary.
  • Harcourt, M., & Lam, H. (2004). The use of criminal record in employment decisions: The rights of ex-offenders, employers and the public. Presented at the Canadian Industrial Relations Association Conference, Winnipeg, Manitoba.
  • Harcourt, M., Lam, H., & Harcourt, S. (2003). Discrimination practices in hiring: Institutional and rational economic perspectives. Presented at the  Academy of Management Conference, Seattle, Washington.
  • Harcourt, M., Lam, H., & Harcourt, S.  (2002).  Union effect on discriminatory hiring practices: Experience from New Zealand. Presented at International Industrial Relations Association (4th Regional Congress of Americas) and Canadian Industrial Relations Association (39th annual meeting), Toronto, Ontario.
  • Lam, H., & Devine K. (2001).  Reasonable notice for wrongful dismissal: An human resource perspective. Presented at the Western Academy of Management Conference, Sun Valley, Idaho.
  • Suddaby, R., Lam, H, & Greenwood. R. (1999). Institutional entrepreneurs in the legal profession: Locating change in an organizational field. Presented at the Administrative Science Association of Canada Conference, St. John, New Brunswick.  In Conference Proceedings of Administrative Sciences Association of Canada. (Best paper award for the Organizational Theory Division.)

Reviewer of Academic Papers (ad hoc)

  • Journals: e.g.,  Academy of Management Perspectives, Employee Relations, Journal of Business Ethics, Personnel Review
  • Conferences: Administrative Sciences Association of Canada, Canadian Industrial Relations Association

Course Development

MBA / DBA Courses
  • Developed and continuously update the in-residence elective, “Negotiations and Conflict Management”
  • Re-developed and continuously update the core course, “Human Resource Management”
  • Developed the former weekend school, “Rethinking Employee Relations Strategies”
  • Oversee the development of new courses, including the international elective, “Doing Business in Asia-Pacific”, and the core DBA course, “Research Methodologies and Techniques”
  • Oversee periodic revisions to elective course, “Business Law”

Leadership and Management Development Courses

  • Developed “Introduction to Strategic Human Resource Management”
  • Co-developed “Negotiations and Conflict Resolution”
  • Oversee periodic revisions to “Ethics & Decision Making in Complex Situations”

 Professional Memberships

  • Academy of Management
  • Administrative Science Association of Canada
  • Canadian Industrial Relations Association
  • The Human Resources Institute of Alberta

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